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InfiniBand Network

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RoCE Network

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Comprehensive AI Network Architecture

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Immersion Cooling Network
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Global Shipping

NADDOD uses the best mainstream international express carriers including DHL, Fedex to make sure your order gets to you on time safely.
Orders in stock will be shipped within 24 hours on working days.
Freight delivery time is affected by the different freight company, shipping service options, destination of delivery and customs clearance.
The arrival time of general goods is as follows:
DHL Express Worldwide
Worldwide

DHL Express Worldwide

3-5 business days
DHL Express Worldwide Premium 12:00AM
Worldwide

DHL Express Worldwide Premium 12:00AM

3-5 business days
Fedex IP
Worldwide

Fedex IP

3-5 business days
Fedex IPE
Worldwide

Fedex IPE

3-4 business days
EMS
Worldwide

EMS

4-6 business days
Customer's own shipping account
Worldwide

Customer's own shipping account

- - Depends on the delivery service
Free WorldWide Shipping
Free WorldWide Shipping

All orders over US$ 99 are eligible for the free shipping service worldwide.

US$ 99+

Free Shipping

Global Shipping

Tracking Your Order

STEP1
Order Shipped
STEP2
Email Notification
STEP3
Express Delivery
STEP4
Product Received

Notification

After the order is shipped, you will receive a notification email containing the waybill number. You can click the link and skip to the express company's official website to check your package shipment status.
Tracking Your Order:
1. Log in to your NADDOD account and check All Orders.      2. Contact NADDOD Support.

Custom Duty and Clearance

Please note that you are responsible for finding out in advance about the legality of importing your ordered items in your country - and about the legalities of importing goods into your country. We are not responsible for confiscated items by your local authorities or any associated costs incurred. Please read NADDOD's terms and conditions, which you are agreeing to at the point of placing an order.
Customs clearance is undertaken by the courier in the delivery destination country (and in certain cases, in the en-route country). You must be available for contact by them, in the event of any query or clearance confirmation. You are responsible for knowing the regulations in your delivery country before placing your order.
Customs clearance paperwork and procedures are handled by the courier. They may need to contact you in certain cases to confirm details of a shipment. In any cases where additional paperwork is required for customs clearance, NADDOD will assist you fully. Any local sales tax or import duty will be calculated when your goods enter your country: in most cases there is nothing to pay, but if there is, you simply receive a small surcharge bill when you receive the products.
Please contact us by online chat,support@naddod.com, or phone us directly if you need more advice about taxes, shipping invoices and paperwork, and customs declarations.

How to Ship

We'll ship your goods to you by air express courier. We support DHL, FedEx, and EMS to deliver your goods. Shipping methods are not fixed, they may vary according to country location, order amount, customer requirements, etc. Your courier is also supported.
For orders shipping to some countries like Brazil, Russia, Belaru, etc, due to their strict customs policy towards importing, shipping methods must be chosen carefully. If customers are not confident with the importing, we may help customer ship orders by EMS to avoid any importing customs issues in the destination countries.

Special Notes for orders shipping to Brazil:

Orders shipping to Brazil must show VAT number on the shipping documents, otherwise the package may be rejected by Brazilian customs. Customers who placed orders for shipping to Brazil must provide the following VAT number (CNPJ or CPF) when placing orders with us:
Please send your VAT number (CNPJ or CPF) together with your order number by email to sales@naddod.com right after you completed the order. Orders may be delayed or disregarded if we could not obtain your VAT number on time.

Ship with your own courier:
For bulk orders we can also make the goods available at our warehouse for your own forwarder to collect, or we can offer good freight rates for bulk air shipment or sea freight. If you have bulk orders to place, it is recommended that you contact your account representative or contact our sales team sales@naddod.com (if you don't have a sales representative) for discounted prices and custom services.
FAQ

Q:How long will the shipping take?

A:

After your products have been shipped, it may take 5-7 business days to deliver.<br>However, all delivery dates specified are estimate only and are subject to change depending on a number of factors, including but not limited to, weather conditions, international customs procedures, local couriers and delivery companies, etc.

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Q:If I need a product urgently, can you provide expedited delivery?

A:

We provide different shipping methods with different shipping time and prices. If you need a product urgently, you can choose those shipping methods that can provide the earliest delivery date.

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Q:What shipping methods are supported?

A:

The main shipping methods are FedEx, DHL, UPS and TNT.

Q:How much will I be charged for shipping?

A:

Certain items and order amounts qualify for free shipping. Available items will designate "free shipping" on their product description page.<br>In order to take advantage of free shipping, the order total will need to exceed a certain minimum amount. For example, orders over 99$ USD with approved items qualify for free shipping. Different couriers and delivery speeds are available during check-out in the delivery options.

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Q:Is it possible to know the shipping cost before placing an order?

A:

After you add products to shopping cart, please proceed to the checkout page and fill in the shipping address. You can see all the shipping options available for your order and the corresponding shipping cost.<br>As the purchase has not been completed yet, you will not be charged until you click "Confirm Order" and fill in your payment information.

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Q:Will any tax or tariff be charged for my order?

A:
All items are shipping from our international warehouse, and only products and shipping costs are charged. However, Possible import fees may be charged sometimes by customs agencies and should be paid at the time of delivery by recipient. If need our help, please contact us any time.
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