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Purpose-Built Support for AI Data Center Networking

NADDOD delivers end-to-end expert support for AI data center networks from pre-sales to post-deployment.

Product Support

Documentation

Documentation

Datasheets, Test Reports, and Installation & Configuration Guides for NADDOD products.

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Compatibility Matrix

Optics-to-Device Compatibility Matrix

Quickly identify and select compatible transceivers and cables for switches and NICs of our full InfiniBand and RoCE solutions for customized AI clusters and high-speed data centers.

Technical Support

Testing Center

AIDC Core Technology Environment Testing Center

The NADDOD Specialized Testing Center is built to validate optical and networks in real AI data center environments. Schedule a Test

100% Real Testing

Customized testing in our latest InfiniBand XDR and NDR networking, multi-vendor RoCE ecosystems, NVIDIA DGX Spark platforms, and PD-separated testing architectures.

End-to-End Infrastructure Validation

Comprehensive testing programs across transceivers, switches, and fiber optic cables under real AI cluster scenarios, such as performance testing, compatibility testing.

Pre-Deployment Testing

Paid testing available to ensure reliability and performance before production rollout.

AI Networking

Artificial Intelligence (AI) Solutions

NADDOD experts provide end-to-end support for your products, covering system design, network configuration, and on-site deployment verification to ensure production-ready environments.

Tailored Network Design

Scenario-driven AI network design with your products, covering fabric selection, multi-vendor solution alignment and network configuration.

Compatibility & Performance Assurance

Ongoing verification of optics and networks across mainstream platforms to ensure your long-term compatibility, performance consistency requirements.

Deployment & Lifecycle Management

Structured deployment support and post-deployment optimization services for your products to accelerate production readiness and reduce operational risk.

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Order Support

Order Support

Payment Methods

Payment options, billing & invoicing, and enterprise terms.

Shipping & Delivery

Order processing time, shipping methods, and delivery estimates.

Returns & Refund Policy

Return procedures, refund conditions, replacement and repair options.

Warranty

Warranty policy and coverage details for NADDOD products.

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Online Customer Service

Online Customer Service

Live Support for Compatibility & Orders Response within minutes.

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Email Service

Email Service

Customized technical support to meet different requests.

Consult AI Infrastructure Specialists
Hotline Service

Hotline Service

Urgent issues during business hours. Available Monday–Sunday, 9:00 AM – 6:00 PM.

Phone: +(65) 6018 4212